What are the services you offer?
We are available for a range of garden services; lawn-mowing, weeding, hedging, whipper snipping, planting, blowing, fertilising, soft landscaping and high pressure cleaning.
Are you able to take vegetation with you?
Yes, we are able to remove vegetation at an extra fee.
Are you insured?
Yes, Avenue One Gardens is fully insured.
How much does a typical lawn mowing service cost?
Lawn services will differ house to house as each lawn size varies. We offer an obligation free quote, so you can decide whether you would like our service.
Do I need to fertilise my lawn?
You do not NEED to fertilise your lawn although it is recommended to boost your lawns growth throughout the year’s seasonal changes.
Do you charge per hour or a fixed price?
For lawns we charge a fixed price per lawn – this will be decided once we have quoted your lawn. Gardening, however, is charged per hour.
How often do I need to have my lawn mowed?
This varies season to season. For summer we cut every 2 weeks, spring every 3 weeks and winter, every 4 weeks or when necessary.
How often do I need to have my hedging done?
Hedging can be done when the new growth comes through to control the height and overall size of the hedge. This is by personal choice but we recommend monthly in summer and every 3-4 months in winter. Trimming of hedges encourages new growth to give a thicker healthier hedge.
How do you weed my garden?
The most effective way is to hand weed the larger and hardier weeds, and poison the smaller, grassier types using Glyphosate, (which is very effective but is not long lasting, so won’t damage the soil). We then apply a mulch of your choice or our recommendation to help prevent the weeds growing back. Ongoing maintenance is essential for weed control.
Terms and Conditions
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Services Provided We offer professional garden maintenance services, including but not limited to lawn care, hedge trimming, stump grinding, weeding, planting, and garden clean-ups.
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Payment Terms
Payment is due within 3 days of invoice for Residential clients and 10 days for Commercial clients. Late payments for Residential clients will incur a $15 admin fee for invoices overdue by more than 5 business days. Accepted payment methods include; Bank Transfer, Paypal and Cash -
Cancellations & Rescheduling
Cancellations or changes to scheduled services must be made at least 24 hours before the scheduled appointment. A cancellation fee may apply if services are canceled with less than 24 hours’ notice. -
Access to Property
The client must provide safe and unobstructed access to the garden or property where services are to be performed. If access is restricted or unsafe, we reserve the right to reschedule or cancel the service without refund. -
Liability
We are not responsible for damage to existing plants, structures, or surfaces that are not clearly indicated to us prior to the commencement of services. Clients must inform us of any known hazards or areas of concern on the property. -
Client Responsibilities
Clients must ensure that pets or children are safely secured during the performance of services. The client is responsible for the provision of water or power if required for specific tasks. -
Satisfaction Guarantee
We aim for customer satisfaction with every job. If you are not satisfied with the service, please contact us within 3 days, and we will address any concerns. -
Termination
Either party may terminate services with written notice. If services are terminated before completion, the client will be charged for the work performed up to the point of termination. -
Force Majeure
We will not be held liable for delays or inability to perform services due to circumstances beyond our control (e.g., weather, natural disasters). -
Changes to Terms
We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to clients in writing.